
Call details
IDEA Group of Technologies
Hassan Store
Completed+92 3•• ••• 7734 · Yesterday, 4:32 PM
05:12
Duration
Customer Care
Team
Saima Ahmed
Agent
Main
IVR
Caller journey
One clear event record
Welcome message started
10:48:02
Caller pressed 1
10:48:10
Offered to Customer Care
10:48:11
Ali Raza accepted in browser
10:48:16
IVR audio stopped
10:48:17
Call ended from browser
10:50:43