IDEA Group

Call details

Ayesha Khan

Completed

+92 3•• ••• 4021 · Today, 10:48 AM

02:41

Duration

Customer Care

Team

Ali Raza

Agent

Main

IVR

Caller journey

One clear event record

Welcome message started

10:48:02

Caller pressed 1

10:48:10

Offered to Customer Care

10:48:11

Ali Raza accepted in browser

10:48:16

IVR audio stopped

10:48:17

Call ended from browser

10:50:43