
Call details
IDEA Group of Technologies
Ayesha Khan
Completed+92 3•• ••• 4021 · Today, 10:48 AM
02:41
Duration
Customer Care
Team
Ali Raza
Agent
Main
IVR
Caller journey
One clear event record
Welcome message started
10:48:02
Caller pressed 1
10:48:10
Offered to Customer Care
10:48:11
Ali Raza accepted in browser
10:48:16
IVR audio stopped
10:48:17
Call ended from browser
10:50:43