IDEA Group

IVR journey

Main support line

Active

+92 309 992 4555 · Updated today

Complete caller route

From greeting to agent or fallback

1

Welcome message

Welcome to IDEA Group of Technologies

2

Press 1 for Customer Care

Requires Urdu or English support skill

3

Press 2 for Sales

Package enquiries

4

Press 0 for an operator

Customer Care first

5

Wait up to 25 seconds

Then overflow safely to Sales