
Settings
IDEA Group of Technologies
Workspace settings
UI previewKeep identity, language, notifications, security and connected services clear in one place.
Business identity
Official and customer-facing workspace names
Language and region
How the app, dates and time appear
Notifications
Choose important alerts without extra noise
New Inbox assignment
When a customer is assigned to you
Incoming browser call
Ring and show the call card
Campaign completed
Summary after a campaign finishes
Security alerts
New sign-in or important access change
Security and access
Login protection, sessions and role-based access
Two-step protection
Ready
Active sessions
2
Connections and AI defaults
Safe workspace-wide defaults
+92 309 9924555
Primary WhatsApp connection
Human review for AI replies
A person approves suggestions before sending
App and device
Open IDEA like a mobile app
Install from your browser
No app-store download is required. The install button appears when the browser supports it.
Privacy-first operational records
Technical records show outcomes and identifiers only; private message contents and credentials stay hidden.