Call performance

UI preview

Answered, missed and average answer time

+18%

Incoming calls

+4%

88%

Successful outcome

Current

7 days

Compared period

Active

Team members

Outcome breakdown

Plain totals with their share

Answered56 · 88%

Missed5 · 8%

Declined3 · 5%

What improved

Successful outcomes increased during this period.

Busy time

Most activity happened between 11 AM and 2 PM.

Safe next step

Review the attention items before changing any live setting.