Inbox performance

UI preview

Conversations, reply speed and team workload

+12%

248

Conversations

+4%

44%

Successful outcome

Current

7 days

Compared period

Active

Team members

Outcome breakdown

Plain totals with their share

New92 · 37%

Open46 · 19%

Resolved110 · 44%

What improved

Replies are 36 seconds faster than the previous period.

Busy time

Most activity happened between 11 AM and 2 PM.

Safe next step

Review the attention items before changing any live setting.